Fixing an Export or List Upload
Property Data Export
If you've made a mistake on your property data export and would like to fix it, please find your applicable situation below and follow the steps provided!
​
​
Ran the Same Export Twice
-
Please contact us with the following:
-
Reference number of original export
-
Reference number of the duplicate export
-
Receipt of original export
-
Receipt of the duplicate export
-
-
Once we have all of this information, we will refund you for the duplicate export!​
-
Please note that if the two exports are different, we will not be able to provide a refund.​
-
​​
​
Changing Pricing Parameters​
-
Including but not limited to the following changes:
-
Changing the pricing scheme​
-
Changing the comp type for pricing
-
Changing the comp distribution
-
Changing the offer price percentage​
-
-
For these changes, you will be using our List Uploading Service.
-
Extract your PRYCD Final List.csv file from your export.
-
Delete all of the columns that include our pricing data. This will eliminate confusion when re-running the pricing. These include the following:
-
Market/Offer Price​
-
Market/Offer Price/Acre
-
Pricing Source
-
Offer Percent
-
Offer Price Increments (if applicable)
-
-
Upload your list through our List Uploading Tool.​
-
Set your new pricing parameters as desired, following the instructions on the page.
-
Once you've purchased your list, please contact us with the following:
-
Reference number of original export​
-
Receipt of original export
-
Receipt of list upload
-
Reason for the change
-
-
Once we have all of this information, we will refund you for the cost of the upload!​
​
​
List Upload
If you've made a mistake on your list upload and would like to fix it, please find your applicable situation below and follow the steps provided!​
​
Changing Pricing Parameters​
-
Including but not limited to the following:
-
Changing the pricing scheme​
-
Changing the comp type for pricing
-
Changing the comp distribution
-
Changing the offer percentage​
-
-
Re-upload your list through our List Uploading Tool.​
-
Set your new pricing parameters as desired, following the instructions on the page.
-
Once you purchase your new list, please email us with the following:
-
Receipt of original list upload
-
Receipt of the new list upload
-
Reason for the change
-
-
Once we have all of this information, we will refund you for the cost of the second upload!​
​
​
Please contact support if you have any questions or concerns.