Fixing an Export or List Upload
Property Data Export
If you've made a mistake on your property data export and would like to fix it, please find your applicable situation below and follow the steps provided!
Ran the Same Export Twice
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Please contact us with the following:
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Reference number of original export
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Reference number of the duplicate export
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Receipt of original export
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Receipt of the duplicate export
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Once we have all of this information, we will refund you for the duplicate export!
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Please note that if the two exports are different, we will not be able to provide a refund.
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Changing Pricing Parameters
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Including but not limited to the following changes:
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Changing the pricing scheme
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Changing the comp type for pricing
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Changing the comp distribution
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Changing the offer price percentage
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For these changes, you will be using our List Uploading Service.
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Extract your PRYCD Final List.csv file from your export.
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Delete all of the columns that include our pricing data. This will eliminate confusion when re-running the pricing. These include the following:
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Market/Offer Price
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Market/Offer Price/Acre
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Pricing Source
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Offer Percent
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Offer Price Increments (if applicable)
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Upload your list through our List Uploading Tool.
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Set your new pricing parameters as desired, following the instructions on the page.
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Once you've purchased your list, please contact us with the following:
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Reference number of original export
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Receipt of original export
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Receipt of list upload
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Reason for the change
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Once we have all of this information, we will refund you for the cost of the upload!
List Upload
If you've made a mistake on your list upload and would like to fix it, please find your applicable situation below and follow the steps provided!
Changing Pricing Parameters
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Including but not limited to the following:
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Changing the pricing scheme
-
Changing the comp type for pricing
-
Changing the comp distribution
-
Changing the offer percentage
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Re-upload your list through our List Uploading Tool.
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Set your new pricing parameters as desired, following the instructions on the page.
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Once you purchase your new list, please email us with the following:
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Receipt of original list upload
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Receipt of the new list upload
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Reason for the change
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Once we have all of this information, we will refund you for the cost of the second upload!
Please contact support if you have any questions or concerns.